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Anglian Water | Never Still Series

Project Type

Video

Date

Ongoing

Anglian Water faces a significant challenge in communicating the extent of their customer
service team’s dedication to resolving customer issues. Despite their efforts, customers remained unaware of the lengths to which the team went daily to assist. To bridge this gap, Anglian Water partnered with Revel Studios to create a series of videos that would capture and convey the heartfelt stories of their customer service team going above and beyond for customers.

Objectives
1. Showcase the human side of Anglian Water’s customer service team.
2. Highlight the team’s dedication and empathy in helping customers.
3. Educate customers about the extent of Anglian Water’s commitment to customer satisfaction.
4. Increase brand engagement and positive sentiment on social media platforms.

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